"Thank you! You guys really know how to conduct business. I may now consider ordering a 2nd machine in the near future...thanks!"

Bill P. 2/24/10

"Hello, thank you for such prompt service of my Frother that I ordered from you on 2/19/10. I received confirmation from you that very same day telling me that my order had shipped out. I received the Frother this morning 2/23/10. This was excellent service, thank you."

Deborah B. 2/23/10

"Part arrived today. YOU PEOPLE ROCK!! Thank you thank you thank you, from the bottom of my caffeinated heart. If you ever need anything from San Francisco, don't hesitate to holler in my direction. Seriously!"

Bonnie S. 1/25/10

"Thank you very much!! Now I know why I continue to patronize EZ, not only for the great products, but the great folks there was well! The biscotti will be fondly enjoyed. I will raise my cup to all! :)"

Mark M. 11/18/09

"Thank you very much - I am very impressed with your customer service, and I will definitely shop with you again!"

Charles L. 11/18/09

"You guys are awesome, I placed an order and two hours later it's shipping. I will gladly recommend you to my friends."

Julio P. 08/29/09

"Thank you so very much for going out of your way help me with this. It is refreshing to know that there people who know the meaning of customer service."

Ian G. 08/12/09

"My son received the new tank and it works well. Thank you so much for being so accommodating. It is a pleasure to do business with your company."

Natalina A. 08/11/09

"Greetings Gang! Part #FPL-306 'Tis a Perfect fit! My espresso maker works and is busy making Iced Americano's here in the Texas heat. Thank you-Thank you- Thank you! In fact-thanks a Million!"

Gus W. 07/03/09

"Hello, I just wanted to say, I love your coffees! You provide a great service and I'm so happy you are around."

Meghann A. 07/01/09

"I made the mistake of ordering the wrong item, when to learn of my mistake I contacted Espressozone and was met with a very nice and professional customer service woman, and she promptly helped me with my situation. She took me through the steps of helping me with my problem. After sending back the wrong purchase I immediately within days received my correct items. I just want to take the time out to say Thank You for being an honorable business, its nice to see that there are still quality companies such as yourself. In saying thank you, in the future when ever I need a product that you have I will definitely purchase it from you!!! My family and friends will also know about Espressozone... Thank you so much!!!"

Carmen G. 05/27/09

"I must tell you that I have told many friends and co-workers what amazing customer service you have. I have had only a couple issues over the years and they all were resolved immediately with no hesitation."

Fabio M. 03/31/09

"I am writing just to say 'thank you' for the tremendous service with our purchase of the Lavazza Espresso Point machine. The shipment arrived 2 business days after we placed the order. Not to mention, we love the machine as it fills a much needed void on my countertop. I am sure you have heard this all before, but it bears repeating. Thank you!"

Dustin F. 12/20/08

"I just want to say thanks for the great service and the Terrific shipping price for this item. I'll be back when I need another coffee related item!"

Marcia K. 12/06/08

"Would that all our experiences with customer service departments could be as wonderful as mine has been with yours. Again, thank you for your quick and caring handling of my situation. (can you see me smiling?) Have a lovely weekend."

Estelle S. 12/05/08

"Hello… these arrived in 2 days!! thank you for your great service and quality product. I will buy again,"

Linda H. 11/03/08

"Thank you!! Just wanted to let you know how thrilled I am with your products. The huge french press is EXACTLY what I was looking for- and the Chai Tea Concentrate not only tastes wonderful, but smells incredible, too!"

Mary R. 04/23/08

"I received the parts today, very fast. Thank you. The gaskets work better than the original so far. I will visit you again and recommend you. "

Bill G. 03/26/08

"I have to congratulate your company and customer service. I shop on line 90% of the time and your service is far superior than any other company I've dealt with."

Karen M. 03/21/08

"You have great customer service which is very rare in this day and age. I appreciate the help I got and the promptness of getting my new machine. Usually people at the order desks don't know much about what they are selling but they were very savvy and answered all my questions. Keep up the good work and I will definitely be ordering from you in the future."

Pat M. 11/29/07

"I compliment and thank you for the amazingly prompt delivery to my orders. The products are terrific and the service is the best in the business. Thank you."

Robert D. 11/09/07

"I received my wonderful French press pot yesterday and in use today. Your shipping is just incredible---so prompt. Delightful shopping with you and surely will continue… superb coffee maker!"

Bette P. 08/24/07

"Thank you so much for taking care of this in such a gracious and expedient way. This is a great example of truly excellent customer service."

Don G. 06/21/07

"I want to tell you it is a pleasure to deal with EspressoZone.com both online and on the phone."

John F. 06/11/07

"I truly enjoy my morning cup and afternoon "fix" in my brand-new Lavazza machine. My friends seem to love it as well. Your courtesy, thoughtfulness and consideration are really appreciated. With many, many thanks,"

Ines M. 05/29/07

"You have exceeded my expectations! I understand that things go wrong dishes break and the like; we adjust as necessary. Your response to my concern, however, was exemplary; I received the (unbroken) dish today and now have a complete set. Thank you,"

Kevin P. 05/21/07

"Thank you for your prompt and friendly service. This is why I continue to recommend espressozone."

George R. 04/25/07

"I was in a bind. I ordered a coffee-maker from another on-line retailer, who didn't return phone calls, didn't reply to emails and kept me on the hook for 30 days before I finally gave up on them and ordered it from EspressoZone. I ordered it on December 15, knowing it would not reach me until after Christmas. I was wrong. It did reach me, because it was shipped the very day I ordered it and it arrived at my house Tuesday, 19 December. Thank you for all you did. I'll be shopping at EspressoZone again soon."

Al A. 12/22/06

"I recently made an order on the phone with George and wanted to say a few words about my experience. I called to order some cleaning tablets and thought I knew what I needed. George took my order, then asked a few questions about my machine, and why I wanted to buy those particular products. Because he took the time to actually talk to me, I learned that there was a more appropriate product for my machine (one that would not ruin the inner parts). Not only that but he gave me a few pointers on how to get my machine working in the mean-time (one of which worked like a charm)! Because you kept your phone lines open for orders, I got the product that I really needed and you gained a loyal customer. Thank you for your great customer service. "

David Z. 12/01/06

"I really appreciate your prompt action on my order of earlier today. I especially appreciate your use of the Postal Service."

William D. 11/16/06

"I just waned to let someone know that Espresso Zone is by far, the best mail-order internet company I have ever dealt with!"

Gina F. 11/16/06

"I have fond feelings for Espresso Zone remembering how you helped me so I could take my Baby Gaggia out of mothballs and enjoy great coffee. "

Mary N. 11/15/06

"I am proud to be a customer of yours. Your customer service and your attention to the orders is remarkable and should be the standard and norm around the web. I can recall a few occasions of your guys calling me to let me know that the beans are backordered and if I want a different product, or should I wait for the specific blend. Much appreciated I have to say, and it's always nice."

Tal I. 05/12/06

"Thank you for your beautiful generosity and kindness, you have made my life fuller and richer by introducing me to the joy of making espresso with pods"

Mary N. 05/08/06