We are a small family business, and it is very important to us that you are pleased with every purchase and interaction with us. We are dedicated to handle each order with care, promptness and accuracy. And, if we do happen to make a mistake (we readily admit to be human after all) we will fix it quickly. You can place your order in confidence knowing that we have been in business for over fourteen years, have been an accredited member of the Better Business Bureau since April 2002, and by reviewing our long list of Customer Reviews.
We offer one of the largest selections of premium Italian coffee & espresso, home brewing equipment and coffee related accessories available anywhere. We are avid coffee enthusiasts ourselves and take pride in hand selecting all of our products.
We offer FAST, free shipping for orders $50 and over with low, upfront rates for all other orders shipped within the contiguous United States. Orders can also be shipped to AK, HI, PR, VI and APO/FPO addresses, with reasonable rates that have been determined relative to our actual average costs to ship to these locations.
We work very hard to ship your order FAST! All products are stocked right here in our warehouse (we never drop-ship) and most in-stock orders are processed, carefully packed and shipped the same business day when placed by 3:00PM EST. Click here to learn more about our shipping rates and policies.
We have many years of hands-on experience with the products we carry, and are more than happy to offer phone or email assistance with product selection, operation or compatibility questions. In the rare event we can’t immediately answer your question, we'll research it and get back with you. Contact Us.
We offer quantity, or volume discounts on most coffees, cleaning supplies, biscotti and syrups with case-pack savings typically 7% off the individual unit price. Specific quantity price break details are described for each item where available.
Try our products for 30-days, if you are not completely satisfied they can be returned for a full refund of the item price with no restocking charges. Click here to learn more about our return policy.
To learn more about Espresso Zone please click About Us